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This mug glass is decorated with permanent vinyl.
Each glass holds 12oz.
The bamboo lid & glass straw are included.
GLASS CARE INSTRUCTIONS
Hand wash ONLY with cold water
NO dishwasher or microwave
Do NOT soaker
Do NOT scrub vinyl
At OOAK BY SARAH, we strive to provide a smooth and reliable shipping experience for our customers. Please review our shipping and return policies below.
Shipping Policy
- Processing Time: Orders are processed within 1 to 2 weeks depending on the size of the order & if customization is required.
- Shipping Locations: We currently ship to Canada & the U.S.
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Shipping Carrier: We use Purolator for deliveries. Estimated shipping times:
- Canada: 2-5 business days
- U.S.: 4-6 business days
- Currency: All prices are listed in CAD.
Return Policy
- All sales are final. We do not accept returns or exchanges.
- Defective or Broken Items: If your item arrives damaged, please contact us within 2 business days with a picture so we can file a claim. We will either send a replacement or issue a refund based on availability.
- Lost Packages: We are not responsible for lost packages once they have been delivered. If your package is lost in transit, please contact the postal service to file a claim. We are happy to assist in guiding you through the process.
For any inquiries, please reach out to us at ooakbysarah@hotmail.com